Contact information
SONA AUDIO — Contact Information
At SONA AUDIO, customer satisfaction is important to us. Our support team is here to help with questions about our products, orders, shipping, and refunds.
Customer Support Email: alexandremichelson67@gmail.com
Business Name: SONA AUDIO
Customer Support Hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time
Response Time: We aim to respond to inquiries within 1–2 business days.
Order Assistance
For questions about an existing order, please include your order number and a brief description of your concern so we can assist you more efficiently.
Shipping and Delivery
If you have questions about shipping, tracking, or delivery, contact us with your order number and we will help you review the available information.
Returns and Refunds
For questions about damaged, defective, or incorrect products, please contact our support team. Refund and return requests are handled according to our Refund and Return Policy and applicable law.
General Inquiries
For product questions, website concerns, or other inquiries, please reach out using the customer support email above.
Thank you for choosing SONA AUDIO. We appreciate your trust and look forward to assisting you.