SONA AUDIO — Terms of Service

Last updated: October 14, 2026

1. Overview

Welcome to SONA AUDIO. Throughout these Terms of Service, “we,” “us,” and “our” refer to SONA AUDIO. We operate this online store and website, including all related information, content, features, products, and services, to provide you with a convenient shopping experience.

By visiting our website or purchasing from us, you agree to these Terms of Service and our applicable policies. If you do not agree, please do not use our website or services.

2. Eligibility and Use of Our Website

By using our website, you confirm that you are legally able to enter into a binding agreement under the laws applicable to you.

You agree not to use our website for unlawful purposes, attempt to interfere with its operation, submit fraudulent orders, or misuse our services.

3. Products and Product Information

We make reasonable efforts to display product descriptions, images, specifications, and colors as accurately as possible. However, the appearance of a product may vary depending on your device or screen settings.

Please review product descriptions and specifications carefully before ordering. Product features and performance may vary by model. We do not guarantee features that are not expressly stated in the applicable product listing.

We reserve the right to correct listing errors and update product information when necessary.

4. Prices and Payments

All prices are displayed in the currency shown at checkout unless otherwise stated. Prices, promotions, and product availability may change without notice, but changes will not affect an order already accepted except as permitted by law.

You agree to provide accurate billing, payment, and contact information. Orders may be canceled or declined when payment cannot be authorized, fraud is reasonably suspected, or another legitimate issue prevents fulfillment. If payment has been collected for an order that is canceled, an appropriate refund will be issued.

5. Orders and Order Acceptance

Placing an order is an offer to purchase the selected products. We reserve the right to accept or decline an order for legitimate reasons, including product unavailability, pricing errors, suspected fraud, or incorrect order information.

If we cancel an order after payment has been collected, we will arrange an appropriate refund.

Please review your order carefully before submitting it. Contact us as soon as possible if you notice an error. We cannot guarantee that an order can be changed or canceled once processing or shipping has begun.

6. Shipping and Delivery

Shipping options, estimated delivery times, and applicable costs are displayed on our website or at checkout.

Our current supplier information indicates that U.S. orders generally require 1–2 business days for processing and an estimated 4–7 business days for shipping. Delivery estimates are not guaranteed and may vary because of carrier delays, weather, holidays, or other circumstances beyond our reasonable control.

Where free shipping is advertised, it applies according to the terms and destinations specified in the offer.

Customers are responsible for providing accurate shipping information. Additional costs or delays resulting from incorrect addresses or failed delivery may apply where permitted by law.

7. Returns, Refunds, and Defective Products

Our Refund and Return Policy explains how we handle return requests, refunds, damaged items, defective products, and incorrect orders.

Please review that policy before making a purchase. Nothing in these Terms of Service limits consumer rights or remedies that cannot legally be excluded or restricted.

8. Intellectual Property

The content on this website, including text, graphics, logos, design elements, and other materials, is owned by or licensed to SONA AUDIO or its respective rights holders and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or commercially use website content without appropriate permission, except as permitted by law.

9. Third-Party Services and Links

Our website may include services, payment options, or links provided by third parties. We do not control all third-party websites or services and are not responsible for their independent content or practices.

Your use of third-party services may be subject to their own terms and policies.

10. Errors and Changes

Information on our website may occasionally contain typographical errors, inaccuracies, or omissions involving product details, prices, promotions, shipping charges, or availability.

We reserve the right to correct errors and update information. We will honor applicable legal obligations regarding orders, refunds, and customer rights.

11. Disclaimer and Limitation of Liability

To the extent permitted by law, our website and services are provided on an “as available” basis. We do not guarantee uninterrupted or error-free website operation.

Nothing in these Terms excludes or limits liability, warranties, or consumer rights that cannot legally be excluded or limited. To the extent permitted by applicable law, SONA AUDIO will not be liable for indirect or consequential losses arising from the use of our website or services.

12. Indemnification

To the extent permitted by law, you agree not to misuse our website or violate these Terms in a way that causes unlawful harm to SONA AUDIO or others. Any responsibility for losses or claims will be determined under applicable law.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and share personal information.

14. Changes to These Terms

We may update these Terms of Service from time to time. The updated version will be posted on this page with a revised date. Changes apply as permitted by applicable law.

15. Governing Law

These Terms of Service are governed by applicable laws, subject to any mandatory consumer protection laws that apply to your purchase or location.

16. Contact Information

For questions about these Terms of Service, orders, or our products, please contact SONA AUDIO using the contact information provided on our website.